All purchases completed on mamiejuliet.top accept terms and conditions of purchase as outlined below. Mamiejuliet reserves the right to update and change the Terms and conditions from time to time without notice.
Purchase for Private use only
Purchases made on mamiejuliet.top are for private use only. You are in no way allowed to resell any products purchases in our webshop or any Mamiejuliet products in general without permission. Neither are you allowed to represent Mamiejuliet or Mamiejuliet’s products in any way that classifies as commercial use.
Payments
All payment transactions are handled via PayPal and Stripe. Payments can be completed either via your PayPal account (Paypal also accepts regular credit cards with no account needed) or by all credit and debit cards accepted by Stripe. We only accept orders where payments have been successfully registered by PayPal or Stripe. Credit card details are securely handled at all times by PayPal and Stripe.
Pre-shipping Order cancellation
You can cancel your order with a full refund until the day of shipping (but we ship fast, so you’ve go to be quick). Your will receive your full refund via the payment gateway you chose to place your order (PayPal or Stripe).
Privacy Policy
Personal information about our customers will never be sent to any third parties. We will not sell, rent or trade your personal information to others for marketing purposes etc.
Delivery / Shipping
Your gloves (and all other products purchased in our online store) will be ready for shipment within 24 hours of completed purchase.* (*unless stated otherwise, e.g. this does not apply for pre-orders).
Your gloves will be sent at latest the following business day, however irregularities may occur on occasions.
Returns & Exchanges
If you're not happy with your Mamiejuliet product, just send it back for a refund or store credit within 30 days of the purchase date.
If you'd like to send your product back for a size exchange, select that option during the return process and note your new preferred size. We’ll automatically ship your new size as soon as your return shipment is registered.
If you'd like to send your product back for an exchange for another product or store credit, select that option during the return process. We'll send you an eGift card, which can be used to place a new order for the product you want in exchange, or as store credit to be redeemed within 3 years.
Returns for Refund in EU countries, UK & USA incur a flat 5 EUR/5 USD shipping fee. There is no return shipping fee for exchanges or store credits.
For returns outside of EU, UK & USA customers are responsible for shipping fees for international shipment returns and pay for postage in full with the carrier of their choosing.
Other terms and conditions
When making a purchase on our website you agree to receive follow up e-mails regarding your purchase (e.g. email asking for a review). You can unsubscribe these follow up e-mails at any time you wish.